54db's Privacy Policy — Your Data, Our Responsibility

54db Casino ("54db", "we", "our") operates a safe, transparent, and responsible online entertainment platform for players in Bangladesh. We believe that protecting your personal information is a fundamental right and an essential part of our service.

This Privacy Policy ("Policy") describes how 54db collects your personal information, the purposes for which it is used, with whom it is shared, and how it is kept secure. This Policy applies to our website 54db.cam and all services connected to it.

By using our platform, you agree to the terms of this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our services and contact us.

This Policy has been drawn up in accordance with applicable laws of Bangladesh and international data protection standards. We regularly review and update this Policy to ensure it remains consistent with our services.

54db collects various types of information from different sources. The purpose of collecting this information is always to improve the quality of service for you and to ensure the security of the platform.

2.1 Registration Information

When you create an account with 54db, we collect the following information:

• Full name (as per national identity card)
• Date of birth (for age verification — minimum 21 years)
• Email address
• Mobile number
• Password (stored in encrypted form)
• Preferred currency (Bangladeshi Taka / BDT)

2.2 Identity Verification Information (KYC)

For account verification and financial transactions, we may collect the following documents:

• National Identity Card (NID) or passport copy
• Driving licence (where applicable)
• Proof of address (utility bill or bank statement)
• Proof of ownership of payment method

2.3 Transaction Information

When carrying out financial activity on our platform, we collect:

• Deposit and withdrawal history
• Transaction details via bKash, Nagad, Rocket, Upay, or bank transfer
• Transaction date, time, and amount
• Partial payment method details (full account numbers are not stored)

2.4 Technical Information

When you use our website, the following technical information is collected automatically:

• IP address and device identification information
• Browser type and version
• Operating system information
• Website navigation patterns and session information
• Information collected through cookies and similar tracking technologies
• Login time and location information (for security purposes)

54db uses your information only for specific, legitimate, and transparent purposes. We never use your information unnecessarily or for any unauthorised purpose.

54db never sells, rents, or discloses your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted third-party service providers who help operate our platform. These include payment processing services (bKash, Nagad, Rocket, Upay, and banking partners), gaming software providers, and cloud hosting services. These partners only receive access to the information necessary for their specific services and operate under strict confidentiality agreements.

4.2 Legal and Regulatory Requirements

Information may be disclosed due to legal obligations in the following cases:

• By order of government authorities or courts in Bangladesh
• At the request of regulatory bodies during anti-money laundering (AML) investigations
• In cooperation with law enforcement agencies during fraud investigations
• As necessary to protect the legal rights of 54db

4.3 Business Transfers

In the event of a business merger, acquisition, or asset transfer, your information may be transferred to the new entity. In such cases, we will notify you in advance and the new entity will be required to comply with the terms of this Privacy Policy.

4.4 Consent-Based Sharing

Outside the reasons mentioned above, your information will not be shared without your explicit consent. You have the right to withdraw your consent at any time.

The 54db website uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored in your browser.

5.1 Types of Cookies We Use

5.2 Cookie Controls

You can control or disable cookies by changing your browser settings. However, please note that disabling essential cookies may cause many website features to stop working properly, particularly login and transaction-related functions.

54db has implemented industry-leading technical and administrative measures to protect your personal information. Our platform is secured with SSL encryption, which encrypts all data exchanged between you and our servers.

6.1 Technical Security

• SSL/TLS encryption (256-bit) on all connections
• Passwords protected with strong hashing algorithms
• Two-Factor Authentication facility
• Automated system for detecting unauthorised account access
• Regular security audits and vulnerability testing
• Secure cloud infrastructure and firewall protection

6.2 Administrative Security

• Staff access to data restricted to the minimum necessary (Least Privilege Principle)
• Regular staff training on privacy and data protection
• Non-disclosure agreements (NDA) with all third-party partners
• Strict disciplinary measures for violations of data protection policy

6.3 Response to a Data Breach

If a data security breach occurs that may put your personal information at risk, we will notify you as soon as possible and take the necessary steps to resolve the issue. We will also notify the relevant authorities as required by law.

Please note, however, that no method of transmitting or storing information on the internet is 100% secure. We take every precaution, but your cooperation is also essential — use a strong password and never share your login details with anyone.

54db retains your personal information only for as long as it is necessary to fulfil the purpose for which it was collected, or as required to comply with legal obligations.

Once the designated retention period has ended, we securely delete or anonymise your information so that it can no longer be identified.

As a user of 54db, you have the following important rights regarding your own information:

8.1 Right to Access Information

You can find out at any time what information we hold about you. Submit a request to view your information via live chat or email.

8.2 Right to Correct Information

If any information we hold about you is incorrect or incomplete, you can request a correction. Many details can be updated directly from your account profile.

8.3 Right to Delete Information

In certain circumstances, you can request that your information be deleted. However, this request may not be possible to fulfil where legal obligations or ongoing transactions are involved.

8.4 Right to Object to Processing

You can object to your information being processed for specific purposes, particularly in the case of marketing communications.

8.5 Right to Data Portability

You can request that your information be exported in a machine-readable format (such as CSV or JSON).

To exercise these rights, contact us 24/7 via live chat or by email at [email protected]. We will respond as quickly as possible after verifying your request.

54db strictly ensures that only individuals aged 21 or above may use our platform. We do not knowingly collect any personal information from those under the age of 21.

Age is verified at the time of registration and re-verified through the KYC process using a national identity card or passport. If we become aware that a person under 21 is using our platform, we will immediately close that account and delete all collected information.

If you believe that a minor has registered on our platform, please notify us immediately at [email protected].

54db reserves the right to change or update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address
• A clear notice will be displayed on the website
• The "Last Updated" date at the top of this page will be changed

The revised policy will take effect from the date it is published. Continuing to use our services after the changes means you accept the updated policy.

You are advised to review this page regularly so that you remain informed of the latest information.

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our dedicated support team is always ready to assist you in your language (Bengali).

We will try to respond to your privacy requests as quickly as possible. For complex requests, we may need to verify your identity.

For more information, please also visit our Terms & Conditions and Responsible Gaming pages.